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GDPR Compliance Information

Last updated: June 10, 2026

Our Commitment to GDPR

misty-crag is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR principles and your rights as a data subject.

Data Controller

misty-crag acts as the data controller for personal information collected through our website and business operations. We determine the purposes and means of processing your personal data.

Contact: [email protected]

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so:

  • Consent: When you voluntarily provide information through forms or communications
  • Contract: When processing is necessary to fulfill service agreements
  • Legitimate Interest: For business operations, fraud prevention, and service improvement
  • Legal Obligation: When required by law or regulation

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We will provide this information within one month of your request.

Right to Rectification

You may request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request deletion of your personal data when it is no longer necessary for the purposes it was collected, or when you withdraw consent.

Right to Restrict Processing

You may request limitation of how we process your data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to processing of your personal data when it is based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our processing of personal data.

How to Exercise Your Rights

To exercise any of your GDPR rights, please submit a request to [email protected]. We will respond within one month and may request identification verification to protect your privacy.

Data Protection Principles

We adhere to GDPR data protection principles by ensuring personal data is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Retained no longer than necessary
  • Processed securely with appropriate technical measures

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of data and legal requirements.

Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

International Data Transfers

We primarily process data within the United Kingdom. Any transfers of personal data outside the UK are conducted in compliance with GDPR requirements, including use of appropriate safeguards such as standard contractual clauses.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, if you believe we have not handled your personal data properly.

ICO Website: ico.org.uk

Changes to This Information

We may update this GDPR information to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

Contact Us

For questions about GDPR compliance or to exercise your data protection rights, contact us at [email protected].

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